Your Data, Your Rights
At 13g555 we take data privacy seriously. This policy explains exactly what information we collect from Pakistani players, why we collect it, how it is stored and used, and what your rights are. We have written it in plain, direct English — no unnecessary legal jargon.
This Privacy Policy applies to all users of 13g555 — the online cricket betting and casino platform operated at https://13g555.app. It covers how we handle personal information collected through the website, mobile experience, and any related services.
13g555 is built specifically for Pakistani players and we understand the importance of data trust in this market. When you register on 13g555, deposit funds in PKR, place a bet, or simply browse the platform, you are sharing information with us. This policy explains what that information is, why we need it, and how we protect it. We believe you deserve a clear answer to those questions, and we have tried to write this policy in a way that is actually readable rather than something that requires a legal background to interpret.
By using 13g555 you consent to the collection and processing of your data as described in this policy. If you do not consent, please do not use the platform. If you have questions at any point, contact us at support@13g555.app — our team reads every message and will reply directly.
In plain terms: 13g555 collects the minimum data needed to operate a secure, functional betting platform. We do not sell your data, we do not share it unnecessarily, and we protect it properly.
13g555 collects data in two ways: information you provide directly when registering and using the platform, and information generated automatically through your use of the service.
| Data Category | Examples | Required? |
|---|---|---|
| Identity | Mobile number, date of birth, CNIC (if verified) | Yes |
| Payment | Easypaisa / JazzCash number, bank account for IBFT | Yes |
| Betting activity | Markets bet, stakes, winnings, bet history | Yes |
| Device / network | IP address, device type, browser | Auto |
| Communications | Support chat transcripts, emails | When used |
| Cookies | Session tokens, preference cookies | Auto |
13g555 uses your personal data only for legitimate, necessary purposes. We do not process data speculatively or retain it beyond what is needed. The specific purposes for which we use your information are:
Your registration information is used to create and maintain your 13g555 account, verify your identity, enforce the one-account-per-person policy, and ensure that only the account holder can access and manage the account. Without this data, we cannot operate a secure platform for Pakistani players.
Every bet you place on 13g555 — whether on cricket, PSL markets, or casino games — and every PKR deposit and withdrawal requires data processing. We record your transaction history to display it back to you accurately, to settle bets correctly, to process withdrawals to the right payment method, and to resolve any disputes that may arise.
13g555 is obligated to verify that users are who they say they are and that the platform is not being misused for financial fraud, money laundering, or underage gambling. We use your identity and payment data, combined with automated monitoring of account behaviour patterns, to identify and act on suspicious activity. This protects all legitimate users on the platform.
When you contact 13g555 support via live chat or email, we retain the communication to follow up on your issue, maintain service history, train our team, and refer back to in case of a related query. Support communications are stored for 24 months from the date of the conversation.
Aggregated and anonymised usage data — such as which pages are visited most, which markets get the most activity during PSL matches, and which payment methods are most popular among Pakistani users — helps 13g555 improve the platform. This analysis is never linked back to individual users.
We are required to monitor betting patterns for signs of problem gambling behaviour. Your account activity — frequency of bets, session lengths, deposit patterns, and losses over time — may trigger an internal responsible gaming review. If it does, a member of our team may reach out proactively. This is done in your interest and handled confidentially.
13g555 may send you transactional messages — deposit confirmations, withdrawal notifications, security alerts — to your registered mobile number. These are non-promotional and cannot be opted out of because they are essential to account security. Any promotional communications are entirely separate and you can opt out of them at any time from account settings.
Payment data is among the most sensitive information 13g555 handles, and we treat it accordingly. Here is exactly how we manage the PKR payment information of our Pakistani users:
For Easypaisa, JazzCash, NayaPay, and SadaPay transactions, 13g555 stores your registered mobile wallet number alongside a transaction reference. We do not store your mobile wallet PIN or password at any point — payment authentication happens directly between you and the payment provider.
For bank IBFT transfers, we store your bank account number, bank name, and the account name as it appears on the originating account. This is required for withdrawal processing and for matching inbound deposits to the correct 13g555 account.
For Visa and Mastercard card transactions, 13g555 stores only the last four digits of your card number, the expiry date, and the card type. Full card numbers and CVV codes are never stored on 13g555 servers — card processing is handled entirely by PCI-DSS compliant payment processors.
A complete record of every deposit and withdrawal — including amounts in PKR, timestamps, payment method, and transaction reference numbers — is stored for the lifetime of your account plus seven years. This retention is necessary for financial compliance, dispute resolution, and audit purposes.
Security reminder: 13g555 will never ask you for your Easypaisa or JazzCash PIN, your bank password, or your full card number via chat, email, or phone. If anyone claiming to be from 13g555 asks for these details, it is a fraudulent attempt and you should contact us immediately.
13g555 does not sell, rent, or commercially share your personal data with any third party. Period. However, there are limited operational circumstances where your data may be disclosed to third parties:
When you deposit or withdraw in PKR, your payment details are shared with the relevant payment processor — such as Easypaisa, JazzCash, NayaPay, SadaPay, or the bank handling your IBFT transaction. This sharing is necessary to complete the transaction. Each payment processor operates under its own privacy terms.
If 13g555 requests identity verification, your provided documents may be shared with a third-party verification service. These providers are bound by confidentiality agreements and are only permitted to use your data to verify your identity for 13g555's purposes.
13g555 may disclose your personal data to law enforcement, regulators, or other authorities if required by applicable law, a court order, or in connection with a legitimate investigation of financial crime or fraud. We will notify you of any such disclosure unless legally prohibited from doing so.
In the event of a merger, acquisition, or sale of the 13g555 business, user data may be transferred to the acquiring entity. Any such transfer would be subject to the same privacy protections outlined in this policy, and users would be notified prior to data being used under a different privacy policy.
In all cases of data sharing described above, only the minimum data necessary for the specific purpose is disclosed. 13g555 does not share browsing history, betting preferences, or account activity data with advertisers or marketing companies.
13g555 retains personal data for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes. The following general retention periods apply:
When data reaches the end of its retention period, it is securely deleted or permanently anonymised. You may request early deletion of certain data types — see Section 10 for your rights in this regard.
13g555 uses cookies and similar technologies to operate the platform correctly, maintain your session, and understand how users interact with the site. Here is what we use and why:
These cookies are necessary for 13g555 to function. They maintain your login session, remember your account settings, and keep your betslip populated as you browse markets. You cannot opt out of essential cookies while using the platform — without them, core functionality breaks.
Preference cookies remember choices you make on 13g555 — such as your preferred language or odds format. These are stored locally on your device and expire when you clear your browser data or after 90 days, whichever comes first.
13g555 uses aggregated analytics to understand how users navigate the platform — which pages are most visited, where users drop off during the registration flow, and how the mobile experience compares to desktop. This data is anonymised and not linked to individual user identities. You may opt out of analytics cookies from account settings.
13g555 does not use advertising cookies or allow third-party ad networks to track users through our platform. You will not see targeted advertising based on your 13g555 activity on other websites.
You can control cookies through your browser settings. Note that disabling essential cookies will impair the functionality of 13g555 significantly. Most modern browsers on Android and iOS allow you to review and delete stored cookies at any time.
Protecting the personal and financial data of 13g555 users is a technical and organisational priority. The measures we have in place include:
While 13g555 takes all reasonable precautions, no online system is perfectly immune to security risks. In the event of a data breach that materially affects your personal information, we will notify you promptly and take all necessary remedial steps.
13g555 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Registration requires confirmation that the user is 18 or older, and we verify this through the date of birth provided at signup.
If 13g555 identifies that an account has been registered by or on behalf of a minor, that account will be immediately closed, all funds returned to the deposit source, and all data associated with the account deleted. The parent or guardian of the minor should contact us directly at support@13g555.app if they believe a child has registered using their details.
We recommend that adults who share devices with minors use the parental control features available on Android and iOS to restrict access to betting and gaming sites including 13g555.
As a 13g555 user you have the following rights regarding your personal data. These are not just legal formalities — we take them seriously and have built processes to honour them:
You can request a copy of all personal data 13g555 holds about you. This includes your account information, betting history, transaction records, and any identity documents on file. We will respond to access requests within 30 days.
If any data we hold about you is inaccurate — for example, an incorrect mobile number or outdated bank details — you have the right to request correction. Most account details can be updated directly from your 13g555 account settings without needing to contact support.
You may request deletion of your personal data. 13g555 will honour deletion requests subject to legal retention obligations — for example, financial transaction records must be retained for regulatory reasons regardless of deletion requests. We will clearly explain what can and cannot be deleted and why.
If you believe that data held about you is being processed incorrectly or without valid grounds, you may request that we restrict processing while the matter is reviewed. During restriction, your data is stored but not actively used.
You may request your account data in a structured, machine-readable format (CSV or JSON) if you wish to transfer it to another service. This applies to data you have directly provided, such as account details and betting preferences.
Submit a data rights request to support@13g555.app with the subject line "Data Rights Request". Include your registered mobile number and a description of the request. We will acknowledge within 48 hours and provide a full response within 30 days.
13g555 integrates with a limited number of third-party services to operate the platform. These include payment gateways (Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT, and card processors), live dealer game providers, live data feed providers for cricket scores and odds, and identity verification services.
Each of these third-party providers operates under its own privacy policy. 13g555 selects these partners carefully and requires contractual commitments from all of them regarding data protection and confidentiality. However, once data passes to a third-party service — for example, when you authenticate a JazzCash deposit through the JazzCash platform — that transaction is governed by JazzCash's privacy terms in addition to ours.
13g555 does not embed any social media tracking pixels, external advertising networks, or analytics tools that report back to platforms outside of our direct operational scope.
13g555 may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. For material changes — such as changes to the types of data collected, new data sharing arrangements, or changes to your rights — we will notify all registered users via on-platform notification or a message to your registered mobile number before the changes take effect.
Minor changes, such as clarifications to existing practices or formatting updates, may be made without proactive notification. We recommend checking this page at the start of each new PSL season or whenever you have questions about how 13g555 uses your data.
Continued use of 13g555 following the effective date of any update to this policy constitutes your acceptance of the updated version.
If you have any questions about this Privacy Policy, want to exercise a data right, or have a concern about how 13g555 is handling your personal information, please get in touch:
We aim to acknowledge all privacy-related queries within 48 hours and resolve them within 30 days. If you are not satisfied with our response, you have the right to escalate to the appropriate data protection authority in your jurisdiction.
For questions about responsible gaming or to request self-exclusion — which also involves processing your personal data — please visit our Responsible Gaming page or contact support directly. These requests are handled with strict confidentiality.
Register with confidence — your PKR payment data and personal details are encrypted, never sold, and protected by a team that takes security seriously.
How we approach data protection in practical terms
Every page of 13g555 is served over HTTPS. Data in transit between your phone and our servers is always encrypted — including your PKR payment transactions and login credentials.
13g555 does not participate in data brokerage or sell user data to advertisers, analytics firms, or any other commercial third party. Your information is used only to operate your account and improve the 13g555 service.
Access, correction, deletion, portability — 13g555 honours all data rights requests within 30 days. Email support@13g555.app and we will handle your request directly, not through an automated system.
Visa and Mastercard payments are processed by PCI-DSS certified processors. 13g555 never stores full card numbers. Only the last four digits and expiry are retained for your reference.
13g555 does not embed advertising cookies, social media pixels, or third-party ad network trackers. Your browsing activity on 13g555 is not shared with external advertising platforms.
In the unlikely event of a data breach affecting your personal information, 13g555 will notify you promptly and explain exactly what data was involved and what steps we are taking to protect you.
Other policies and information you may find useful
Platform rules, betting policies, payment conditions, and bonus terms for all 13g555 users.
Read TermsDeposit limits, self-exclusion, session reminders, and support for Pakistani players on 13g555.
Read GuideAnswers about accounts, deposits, withdrawals, betting rules, and data questions on 13g555.
Read FAQWho we are, why 13g555 was built for Pakistan, and our commitment to fair and secure gaming.
Learn More